Careers

For over 40 years, Vision Care Specialists has built its reputation on innovation, passion and a creative approach to eye care. Our Motto is: We Succeed Together and we live that every day. We look for individuals with a service heart and a passion for technology and change. As a recognized service and technology leader in the Denver Metro area, we are completely invested in finding, training and growing our team members. If you possess superior customer service skills, an engaging personality, a service heart and want to make a difference in the lives of others every day, then your search for a career has found a new destination!

Open Positions:


    • Job Title: Dispensing Optician

      Department: Office Location
      Report To: Office Manager
      FLSA Status: Non-Exempt
      Summary:
      The Dispensing Optician position is responsible for dispensing eyewear, such as spectacles, sunglasses and other visual aids. Fills prescriptions written by Ophthalmologists or Optometrists. Assist patient in choosing the frames and lenses best suited to the patient’s needs.
      Optician Duties

      • Fill ophthalmic eyeglass prescriptions, fit and adapt lenses and frames, utilizing written optical prescription.
      • Evaluate prescription in conjunction with the patient’s vocational and avocational visual requirements.
      • Determine patient’s current lens prescription, when necessary, using lensometer or lens analyzer and patient’s eyeglasses.
      • Use LifeFit approach.
      • Recommend specific lenses, lens coating, and frames to suit patient’s needs and doctor recommendations.
      • Assist patient in selecting frames according to style and color, coordinating frames with facial, eye measurements and optical prescription.
      • Measure patient’s bridge and eye size, temple length, vertex distance, papillary distance, and optical centers of eyes, using company provided equipment.

      Optician Sales Qualifications

        • Minimum education requirement is high school diploma or GED.
        • Maintain any required licensures or certifications.
        • Proficient in a PC windows and MS Office environment.
        • Knowledge of how to operate lensometer, pupilometer, lens clock, mm rule for measuring interpupillary distance and bifocal heights.
        • Must be able to safely and correctly operate Lensometer, Pupilometer, and lens clock, mm rule for measuring interpupillary distance and bifocal heights, Tint Unit, Tracer, Edger, Hand Stone, Polisher, Heater, Ultra Sonic Cleaner and various precision hand tools.
        • Able to be mobile and work various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour period.
        • Proficient in use of English language both in written and verbal communication.
        • Must be able to communicate with individuals of varying socio-economic backgrounds.
        • Able to remain calm and professional regardless of the workload or time constraints.

      Training, Sales, and Growth expectations:

        • Brand & Culture (LifeFit, All-In, etc.)
        • Company pays for ABO CEs and certification.
        • Training provided on new equipment (E.g. iPads)
        • Compulink training is available on-line 24×7
        • Fellow Optician training (Lens Designs, LifeFit™, etc.)
        • An initial assessment of skill levels
        • Individual development plan so that every Optician is able to perform a core set of skills.
        • Meet and exceed established goals regarding capture rate and sales initiatives.

      Education and/or Experience:
      Associates Degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
      Language Skills
      Ability to read and interpret documents such as operating and procedural instructions and training materials; Ability to write/type patient correspondence; Ability to speak effectively with patients and coworkers. Ability to write legibly and neatly.
      Reasoning Ability
      Ability to apply common sense understanding to carry out instructions furnished in either written oral or graphic form. Ability to deal with problems involving several variables. Reasoning is also knowing when you need help, so reach out with questions.
      Computer Skills
      To perform this job successfully, an individual should have knowledge of the Internet, Word or similar word processing software, and keyboarding. We handle inbound phone calls routed through a queueing program. Also ability to use email, scanners, fax machines and hands free headsets.
      Other Skills and Abilities
      Ability to speak, write and read fluent English as well as any additional languages (Spanish).
      Vision Requirements
      Close Vision, peripheral vision as well as the ability to adjust focus from computer screen to printed materials.
      Other Qualifications
      Must be able to work some overtime, until 7pm on Wednesday, or on Saturday as scheduled. Must be able to travel between admin office and office locations as needed.
      Physical Demands
      The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      While performing the duties of this job, the employee is regularly required to sit; use hands to fingers for typing and data entry, reach with hands and arms for overhead/below desk for printed materials, to talk and hear.
      Work Environment
      The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      The noise level in the work environment is usually moderate.


    • Job Title: Ophthalmic Technician

      Department: Office Location
      Report To: Office Manager
      FLSA Status: Non-Exempt
      Summary:
      The Ophthalmic Technician is the first clinical person a patient will interact with. Through a warm introduction, review of LifeFit and pre-testing, the Technician is collecting data and aligning the patient’s reason(s) for their visit to our products and services. They are setting a tone of professionalism, technical expertise and trusted companion.
      Essential Duties and Responsibilities
      Daily

      • Assist all doctors in the locations.
      • Open and close exam rooms following established procedures. This includes but is not limited to: ensuring countertops, trash can areas, exam chairs, equipment chin rests and all contact points are cleaned in between patients, removal of used contact cases put in CL Lab for disinfection, and caps replaced on all solutions and medications consistently.
      • Monitor supplies in exam rooms and restock as needed. Maintain equipment in working order. Report any problems to Manager and Lead Tech immediately.
      • Uncover and prepare testing equipment for scheduled appointments.
      • Conduct EMR work-ups for doctor’s patients according to established procedures and protocol and to performance standards. Please see your Manager for any questions.
      • Ability to perform diagnostic testing in the location. This may include but is not limited to: Retinal Imaging, Visual Fields, Corneal Topography, Auto Refractor, NCT, HRT, OCT and PHP, Tonometry. Ability to use Lensometer and PAL identifier.
      • Assist front office in answering incoming phone calls, checking in patients for appointments, pulling and filing charts as needed.
      • Ability to perform dispenses of contacts on new wearers. Documentation completed according to procedures.
      • Complete contact lens & supply sales for any patient.
      • Dispense contact lenses for patient pick-up.
      • Take patient calls regarding emergencies and questions and the utilization of Triage.
      • Coordination and scheduling of refractive surgery patients for your assigned doctor. Coordination of other types of surgeries in conjunction with Dr. K’s surgical technician.
      • Perform front desk check-in and check-out services as needed.
      • Dispense glasses if optician or Manager are unavailable to help.

      Weekly
      At least once per week, or at the request of your Manager and/or the Lead Tech, perform a thorough cleaning of exam rooms and equipment.
      Yearly
      Maintenance of CE credits necessary for specific certification levels, as well as recertification and advancement to next level of certification according to established guidelines with AOA, JCAHPO, or ABO. Annual membership dues in the related association for your type of certification are paid for by VCS with the expectation of your completion of available “on-line” CE credits and/or attendance at local meetings as available, to maintain certification every 3 years.
      Training

      • Brand & Culture (LifeFit, All-In, etc.)
      • Company pays for ophthalmic technician CEs and certification.
      • Training provided on new equipment (E.g. Optos, OPD III, Len Star, etc.)
      • Compulink training is available on-line 24×7
      • Fellow technician training (Ashley regarding surgical training, Lisa with 1YP, etc.)
      • An initial assessment of skill levels
      • Individual development plan so that every technician is able to perform a core set of skills.

      Educational Background and Skills Required
      High School Diploma or GED equivalent
      Certification: Para-Optometric (CPO), Certified Ophthalmic Assistant (C.O.A.), or NCLE according to established guidelines in the Policy Manual dated September 2016 If uncertified upon being selected for the Lead Tech position, completion of CPO, COA, or NCLE is required within one year of date of acceptance of this position.
      Competency

        • To perform the job successfully, and individual should demonstrate the following competencies: Phone Etiquette – Demonstrates superior phone skills according to established training and expectations.
        • Customer Service – Manages in/outbound phone calls with patients/staff and vendors, responds promptly to customer needs, handles requests and meets all commitments.
        • Interpersonal Skills – Focuses on solving conflicts, maintains confidentiality, listens without interrupting, keeps emotions under control, remains open to others’ ideas and tries new things.
        • Oral Communication – Speaks clearly and with confidence, listens and seeks clarification if unsure, remains positive and offers solutions to problems.
        • Written Communication – Writes/types clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs of the audience, able to interpret written information.
        • Teamwork – Contributes to building a positive team environment; supports everyone’s efforts to succeed.
        • Ethics – Treats everyone with respect, keeps commitments, inspires the trust of others, upholds practice values and points of excellence.
        • Organizational – Follows policies and procedures, completes assigned tasks correctly and on time.
        • Motivation – Demonstrates persistence and overcome obstacles.
        • Planning – Prioritizes and plans work activities, uses time efficiently
        • Professionalism – Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, follow through.
        • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality and accuracy.
        • Quantity – Meets productivity standards and requirements; completes work in a timely manner; strives to increase productivity; works quickly.
        • Attendance/Punctuality – Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings on time.
        • Dependability – Follow instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan.

      Qualifications
      To perform the job successfully, an individual must be able to perform each essential duty to the expectations of management. The requirements listed below are representative of the knowledge, skill, and/or ability required.
      Educations and/or Experience:
      CPO, COA, COT, or NCLE certification as noted above, and one or more years of related experience and/or training.
      Language Skills:
      High skill set required – Ability to read, analyze and interpret general business materials, Ability to write legibly. Ability to effectively present information and respond to questions from groups, managers, employees and/or patients.
      Reasoning Ability:
      High Skills – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, diagram or scheduled form.
      Computer Skills:
      High Skills

          • Database Software
          • Internet
          • EMR
          • Word Processing (Word)
          • Phones
          • Xcel

      Other Skills and Abilities:
      Ability to speak, write and read fluent English. Spanish as a second language is not required but appreciated.
      Vision Requirements
      Close vision, peripheral vision as well as the ability to adjust focus from computer screen to printed materials.
      Travel Requirements
      Must be able to work the hours required to complete the duties and responsibilities of the position. Must be able to travel between the office locations as needed.
      The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      Physical Demands
      While performing the duties of this job, the employee is regularly required to sit; use hands to fingers for typing and data entry, reach with hands and arms for overhead notebooks, to talk and hear. Any job responsibilities that may require lifting or carrying equipment or loads in excess of 15 pounds will be scheduled/arranged by others.
      Work Environment
      The noise level in the work environment is usually moderate.


    • Job Title: Patient Care Coordinator (PCC)

      Department:
      Report To:
      FLSA Status: Non-Exempt
      Summary:
      The Patient Care Coordinator is the Ambassador to the practice. It is the first person a patient sees and comes into contact with. The highest levels of professionalism and customer service are required at all times.
      Essential Duties and Responsibilities

      • Greet Patients and smile as they arrive to our office.
      • Check-in patients for office appointments following the procedures established.
      • Enter all data into the computer (address, phone numbers, insurance).
      • Answer those incoming phone calls to the location and direct them as needed.
      • Confirm Insurance for patients that may require.
      • Maintain work area clean and organized. Food and drink should not be visible to patients.
      • Be available to assist other departments as needed. Your primary responsibility is to our patients.
      • Check-out patients following the established procedures. Collect co-pay and/or any overages not applied to insurance, schedule next appointment and give a receipt to the patient.
      • Dispense contact lenses to patients. Following procedures for documentation and collection of balances.
      • Follow procedures for closing the office each night.
      • All other duties as assigned by your Manager.
      • Notify patients with upcoming appointments of any problems in the insurance verification process before they arrive for their appointment. Document all conversations with patients.
      • Enter all insurance information into the computer. Accuracy should be very high.
      • Keep the reception areas neat and clean at all times.
      • Continually assist in any way possible to keep the doctors on time with their scheduled appointments.

      Competency

      • Phone Etiquette – Demonstrates superior phone skills according to established training and expectations.
      • Customer Service – Manages in/outbound phone calls with patients/staff and vendors, responds promptly to customer needs, handles requests and meets all commitments.
      • Interpersonal Skills – Focuses on solving conflicts, maintains confidentiality, listens without interrupting, keeps emotions under control, remains open to others’ ideas and tries new things.
      • Oral Communication – Speaks clearly and with confidence, listens and seeks clarification if unsure, remains positive and offers solutions to problems.
      • Written Communication – Writes/types clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs of the audience, able to interpret written information.
      • Teamwork – Contributes to building a positive team environment; supports everyone’s efforts to succeed.
        Ethics – Treats everyone with respect, keeps commitments, inspires the trust of others, and upholds practice values and points of excellence.
      • Organizational – Follows policies and procedures, completes assigned tasks correctly and on time.
      • Motivation – Demonstrates persistence and overcome obstacles.
      • Planning – Prioritizes and plans work activities, uses time efficiently
      • Professionalism – Approaches others in a tactful manner, reacts well under pressure, and treats others with respect and consideration regardless of their status or position, follow through.
      • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality and accuracy.
      • Quantity – Meets productivity standards and requirements; completes work in a timely manner; strives to increase productivity; works quickly.
      • Attendance/Punctuality – Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings on time.
      • Dependability – Follow instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan.

      Qualificiations

          To perform the job successfully, an individual must be able to perform each essential duty to the expectations of management. The requirements listed below are representative of the knowledge, skill, and/or ability required.

      Education and/or Experience

          Bachelor’s Degree (BA) from four-year College or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Prior experience in the medical field is not required, but recommended.

      Language Skills

          High skill set required – Ability to read, analyze and interpret general business materials, Ability to write business correspondence and respond to email professionally. Ability to effectively present information and respond to questions from manager, fellow employees, vendors and patients.

      Reasoning Ability

          High Skills – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, diagram or scheduled form.

      Computer Skills

          Moderate Skills

          • Internet
          • Data Entry
          • Word Processing (Word)

      Other Skills and Abilities
      Ability to speak, write and read fluent English. Other language proficiencies are very encouraged, but not required.
      Vision Requirements
      Close Vision, peripheral vision as well as the ability to adjust focus from computer screen to printed materials.
      Other Qualifications
      Must be able to work the hours required to complete the duties and responsibilities. Must be able to travel between office locations as needed.
      Physical Demands
      The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      While performing the duties of this job, the employee is regularly required to sit; use hands to fingers for typing and data entry, reach with hands and arms for over and under counter notebooks, to talk and hear. Any job responsibilities that may require lifting or carrying equipment or loads in excess of 15 pounds will be scheduled/arranged by others.
      Work Environment
      The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      The noise level in the work environment is usually moderate.

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